Like many members of the team, he is a fan of the fast pace and competitive nature of the industry, but his favourite part is the transformation and the journey that we go on with our clients.
Cultivating Creativity at the Top
29th July, 2024
The Multifaceted Role of a Managing Director
As an MD you’re part consultant, part planning, part process, part project manager because clients either buy you and the team or they don’t. We understand that people need to feel confident they can entrust us with a massive decision. We know that the person who’s running the project client side is placing not only company budget, but probably their own reputation and working life in our hands.
Paul says: “I always say to my team: ‘you need to remember that the person across the table is looking at you wondering if you’re going to help them get through this challenge better than the next company. Some of that is about what you say, some is about body language, our creative response, a lot is about experience, what you show them, your understanding of the building and some is pure gut – ‘do I feel safe? Are they going to get my people excited? Are they going to help me?’”
Navigating Presenteeism and Office Dynamics
Most of our time is spent in or interacting with workspaces and the best way to make that a productive and enjoyable experience for everyone. Covid generated a lot of conversations about the workplace. Originally managers were wondering if they needed an office space at all, and if they did, then they were asking what that would look like going forward?
There was a steadfast moment where people thought everything would be about hybrid working. Now, slowly what’s happening, is there’s a movement away from that. There’s a bit of friction between managers who want people around them so they can manage people locally, directly and in the moment, and some employees who don’t believe in presenteeism. How that dialogue affects your businesses depends on lots of things, including the industry you’re in, and what competitors are doing.
Paul says: “There’s now a general move towards more time in the office and less time at home. There’s a focus on productivity and learning by osmosis, future proofing businesses and company culture – the office has become a vehicle for culture. Also, a lot of people are realising that from a wellbeing perspective, they like the process of travelling to a different space, crossing that threshold at work and becoming a version of themselves that they might not be at home. There’s positivity in that separation of environments.”
Do you want help creating a working environment that meets your business needs and inspires your team?
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